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October 2011 Email Migration:

Mozilla Thunderbird Changes

These instructions and screenshots are for Mozilla Thunderbird version 7 for Windows. Other versions may differ slightly.

Step 1: Launch "Mozilla Thunderbird"

Launch Mozilla Thunderbird using the icon on your desktop (pictured), Quick Start bar, or Start… menu.

Thunderbird Screenshot #1


Step 2: Open "Account Settings"

Once Thunderbird is open, navigate to the Tools menu and select the Account Settings… menu item.

Thunderbird Screenshot #2


Step 3: Review "General Settings"

Once the Account Settings window opens, select your Dragonfli email account in the left-hand panel. In this example, the Dragonfli email account is called jane.doe@example.com.

With your Dragonfli email account selected, verify its general settings. In particular, check that:

  • Your Name: is set to your full name (Jane Doe in the example)
  • Email Address: is set to your full email address (jane.doe@example.com in the example)
  • Outgoing Server (SMTP): is set to your matching Dragonfli outgoing server setting (we check the outgoing server configuration below in Step 7)

Thunderbird Screenshot #7


Step 4a: Update "Server Settings"

In the left-hand panel, select the Server Settings item underneath your Dragonfli email account.

With Server Settings selected, confirm & change (if required) the following settings:

  • NEW! Server Name: is set to mail.hostedemail.com
  • NEW! Port: is set to 993
  • User Name: is set to your full email address (jane.doe@example.com in the example)
  • NEW! Ensure all settings in the Security Settings area match the screenshot below
  • Ensure all settings in the Server Settings area match the screenshot below
    • NEW! In particular, check that the folder selected for the When I delete a message: \ Move it to this folder: setting is the Trash folder within your Dragonfli email account

Thunderbird Screenshot #8


Step 4b: Open "Advanced Server Settings" Window

To the right of the “Empty Trash on Exit” option from the window shown in Step 4a there’s a button labelled Advanced… — click on it and proceed to Step 4c.

Thunderbird Screenshot #13


Step 4c: Update "Advanced Account Settings"

With the Advanced Account Settings window opened from Step 4b, confirm & change (if required) the following settings:

  • NEW! Set IMAP server directory: to nothing — it should be left blank
  • Verify that the other settings shown in the screenshot below match your configuration
  • Click on OK when finished

Thunderbird Screenshot #14


Step 5: Update "Copies & Folders"

In the left-hand panel, select the Copies & Folders item underneath your Dragonfli email account.

With Copies & Folders selected, confirm & change (if required) the following settings:

  • NEW! Under Place a copy in:, select Other: and select the folder named Sent Items within your Dragonfli email account
  • Verify that the other settings shown in the screenshot below match your configuration (with your email address in place of the example of jane.doe@example.com shown)

Thunderbird Screenshot #9


Step 6: Update "Junk Settings"

In the left-hand panel, select the Junk Settings item underneath your Dragonfli email account.

With Junk Settings selected, confirm & change (if required) the following settings:

  • NEW! Check Trust junk mail headers set by: and ensure the drop-down menu has SpamAssassin selected
  • NEW! Check Move new junk messages to: and ensure that Other: is selected and select the folder named Spam within your Dragonfli email account (jane.doe@example.com in this example)
  • Verify that the other settings shown in the screenshot below match your configuration

Thunderbird Screenshot #10


Step 7a: Update "Outgoing Server (SMTP) Settings"

In the left-hand panel, select the Outgoing Server (SMTP) item.

With Outgoing Server (SMTP) selected, click on your Dragonfli email server setting in the top right pane (jane.doe@example.com in the example below).

Note: Until you complete the next step, the summary information in the middle right of the window will differ from the screenshot below.

Click on the Edit… button and a SMTP Server window will open. Proceed to Step 7b below.

Thunderbird Screenshot #11


Step 7b: Update "SMTP Server" Settings

With the SMTP Server window open after following the instructions from Step 7a, confirm & change (if required) the following settings:

  • (Optional) Leave the Description: field empty or, if you prefer, add a name to refer to your Dragonfli email server settings (if you enter a name here, be sure to select it in Step 3 for the Outgoing Server (SMTP) setting)
  • NEW! Set Server Name: to mail.hostedemail.com
  • NEW! Set Port: to 465
  • NEW! Set Connection security: to SSL/TLS
  • NEW! Set Authentication method: to Normal password
  • NEW! Set User Name: to your full email address (jane.doe@example.com in this example)

After you’ve updated these settings, click OK and the summary information shown should now match that shown in the screenshot above under Step 7a.

Thunderbird Screenshot #12


Congratulations — All Done!

That’s it! Thunderbird is now configured to use the new Dragonfli email servers for your account.

If you encounter any problems, don’t worry:

  1. You can still access your email via webmail; and
  2. Just contact us and we’ll help you out!

Links to webmail as well as contact information is on the main October 2011 Migration page.